Chief Executive Officer / Visionary
Chris Carrier has passionately devoted his time and effort for over 24 years towards building a multi-million dollar window cleaning company. That's over 50,000 hours of experience, knowledge and passion going directly into helping grow and support our teams at Men In Kilts!
Carrier became the Chief Executive Officer in January 2015. He is excited for the opportunity to contribute to the vision of expanding into every market across North America. Chris is awesome, dedicated and fun! Those character traits are essential in our leader, as it's what we value most at Men In Kilts. Chris loves to dig in and come along side each of our Franchise Owners to coach them through their successful development as entrepreneurs, inspiring them to be their boldest selves.
Founder / Kilted Pioneer
In 2002, our founder Nicholas Brand, ventured out to start his own window cleaning company. With his Scottish background, Nic knew of the inherent attention and respect that goes along with the kilt. Fun goes wherever Nic is and he thought that wearing a kilt while cleaning windows would be a memorable and amusing experience for his customers. He was right! The Men In Kilts brand is just a little bit cheeky, especially on a windy day while we climb ladders in kilts!
Nic has enjoyed watching and participating in the success of Men In Kilts, while he continues to run his successful Vancouver franchise location. Nic also contributes to field operations, franchise support, technical training, and safety protocols.
Chief Operating Officer / Integrator
James oversees all operational aspects of Men In Kilts, working directly with the franchise partners and functional support teams to ensure the consistently flawless execution of our kilted customer experience.
A veteran of the retail industry, James spent 23 years in a variety of senior positions with a major international retailer before joining Men In Kilts in June 2018. James’ forte is connecting the dots between entrepreneurial vision, technology, training, continuous improvement to create amazing customer experiences.
A graduate of the University of Western Ontario, James grew up in the Toronto-area but now lives in Vancouver with his wife and young children.
Marketing & Communications Manager
Heidi joined Men In Kilts in September 2016 as the Marketing and Communications manager. With 10 years of experience in Marketing, Social Media, Graphic Design and Public Relations and a Bachelor’s degree in Public Relations, Heidi is an instant fit into the brand.
Heidi is originally from the U.K. but has lived in Calgary, Canada for 12 years. Heidi is responsible for overseeing all marketing and public relations activities for Men In Kilts Franchise Services throughout North America.
Men In Kilts is always looking for great leaders with gumption. In our growing, centralized call centre, Jenny leads the team! Jenny's focus is to ensure that our customers are served to a high standard at each stage of their experience with Men In Kilts. This process includes quoting, scheduling, follow up and quality control.
Another focus of Jenny and the sales team, is to build relationships with every Franchise Owner across North America. As they work tirelessly to schedule work in each Men In Kilts territory, the Sales Team represent our Franchise Owners in a professional and efficient manner.
Franchise Operations Manager
Sentwali rejoined Men In Kilts in February 2018 as the Franchise Operations Manager. Sentwali was a former Men In Kilts franchise owner, and his first-hand experience is invaluable in understanding and relating to the challenges and struggles of our existing partners. He brings over fifteen years of franchise knowledge and experience in all aspects of running and managing a successful business having worked for 1-800-GOT-JUNK?, Mr. Lube, Shed-It International, Bin There Dump That! and Expedia.